Vaddestore is your one-stop shop for high-quality videography equipment and filmmaking gear. Whether you’re a beginner or a seasoned filmmaker, we provide a wide range of tools, including cameras, lenses, lighting equipment, microphones, and camera accessories to elevate your production quality.

We understand how important it is to receive your filmmaking equipment on time. If your order hasn't arrived yet, here are a few steps to help you track it:

1. Check Your Order Status: Log in to your Vaddestore account and navigate to the Order History section. Here, you can view the status of your order and tracking details.

2. Track Your Shipment: Once your order has shipped, you'll receive an email with a tracking number. Use this number to check the current location of your package via the shipping carrier’s website.

3. Shipping Times: Depending on your location, delivery times may vary. International orders or high-demand items might take longer. Check our Shipping Information page for estimated delivery times based on your region.

4. Contact Us: If your order is past the expected delivery time or you haven’t received tracking information, please reach out to our customer support team at sales@vaddestore.com. We'll investigate the issue and provide updates on your order's status as quickly as possible.

Yes, we offer worldwide shipping! No matter where your film project takes you, Vaddestore ensures that you can get the equipment you need delivered right to your doorstep.

We offer a 30-day return policy for unused equipment. If you're not fully satisfied with your purchase, simply contact our customer service for assistance with returns or exchanges.

No, you do not need to be present to sign for delivery when you order from Vaddestore. Our couriers will typically deliver your package without requiring a signature. However, it’s always a good idea to ensure that someone is available to receive the delivery, especially for valuable filmmaking equipment.

If you're unavailable at the time of delivery, the courier may:

• Leave the package at your designated delivery address.
• Provide information on where the package has been safely placed.

If you have specific delivery instructions, feel free to include them when placing your order, and we’ll make sure they’re followed.